DataTrack Resources, LLC, located in Glastonbury, Connecticut, specializes in
two major functions; computer investigations and data recovery. We perform
work for individuals, companies, the legal profession and law enforcement agencies all
over the United States. Our work is performed by professionals who have business
backgrounds in addition to their computer expertise. We understand financial reports,
company databases, interoffice communications and have years of experience
investigating employee (and former employee) behavior.
In a News article recently published in the Hartford Courant, it was
estimated that U. S. employers lose between $15 and $40 Billion annually due to
employee fraud issues. Many of these crimes involve the use of company computers.
Our investigations uncover this type of activity. In fact, in one case involving a large
insurance company, we discovered a trusted employee who had already dipped into
customer retirement accounts for over $300,000, and found paperwork for processing
future withdrawals for another $230,000. Fortunately, the company recognized that
it had a problem early enough and was able to avoid any financial loss or customer
trauma. If you are an employer concerned about an employee who is leaving your
company and what he/she might be taking with them (company documents, financial
data, product specs, customer lists, databases), please contact us immediately.
We are trained professionals, equipped with EnCase® software, the product preferred
by forensic investigators worldwide. Additionally, should the investigation require
non-computer related services, we are licensed as a full-service private investigative
service company. Our investigators can provide a wide variety of security services including
pre-employment screening, background checks, security audits, accident investigations,
video surveillance and forensic accounting.
Investigations
DataTrack Resources conducts confidential investigations
of business and household computers. Reasons vary from
suspected employee misconduct to finding out what your
spouse or child is spending his/her time doing online.
If there is the possibility of a suit or criminal charge in
the future, you can be assured that all information collected
adheres to the strict rules of evidence. We use state of the
art software and hardware that leaves the examined computer
evidence untouched.
In a 2004 case, we were asked to investigate the computers of a company where five
employees suddenly resigned. The company later learned that this group opened their
own business, which would directly compete with them. A forensic examination of the
former employees' workstations revealed that the new business was being built with the
proprietary information (customer base, trade secrets, documents, forms, etc.) of the
original company. When faced with the mountain of evidence provided, the new company
was forced to shut its doors. This entire process took only a few days to complete.
We have had similar cases where employees, armed with proprietary information, went
to work for a competing firm and that firm winds up paying substantial monetary damages.
Our
client list includes several Fortune 500
companies and some of the most prestigious
law firms in New England. We do not disclose
the names of our clients.
If you think that you may have a computer security
issue now, please click here and get professional
advice on the first steps to take.
Data Recovery
Recently, a network television station
contacted us with a challenge. One of their reporters was doing a story about
confidential data remaining on hard drives long after the original owners had
sold or donated their computers. The reporter delivered three computers to our
offices that he had purchased for $5.00 each from two different Salvation Army
thrift stores. This was on a Friday afternoon at 2:00. They challenged us to find
confidential information on any on the three devices by Monday,
when they would return with a video crew to tape the story.
An hour later, we called the reporter back to let him know that we already had found enough
personal information to fill an entire newscast, not just a single segment. Although all of the
computers' hard drives had been completely deleted, we were able to determine that two of
them had been the property of a very large real estate company that helped people who were
relocating to Connecticut to find housing. We were able to find customer records of bank
transfers that included account holders' names, addresses, social security numbers, bank
names and addresses, account numbers and the amounts of the transfers. With this information
in hand, an identity thief could pose as one of these customers and potentially access these
accounts. In one of these accounts, the customer had more than $250,000. The segment was
aired in November of 2003.
Here are some actual comments from from our clients:
“very impressive . . . great response time . . . a bargain” . . . A Connecticut police chief
"You're the best!" . . . A partner from a national law firm
"Thanks for the doggedness, you made our case" . . . A partner, large New England law firm
Another example of our data recovery services . . . a local church suffered a lightning strike to
their computer and, as a result, lost all of their membership information, donation lists, accounting
information, obviously some very critical data. We received that hard drive the day after the
lightning strike. Within two hours, we returned the hard drive to the Pastor of the church with
100% of the data intact.
We also had a client who took his son to a baseball game. Through fortunate circumstances,
dad was able to take digital pictures of his son with his favorite player. When they returned
home, they discovered that the digital pictures "just weren't there." Both the client and his
son were devastated, losing the only record of this once in a lifetime event. Fortunately, they
contacted DataTrack immediately and a day later had their pictures back.
We perform these services for people all over the country. And the best
part . . . if we can't recover your data, you don't pay. We are available 7 days a week.
Why not call or email us with a brief description of your situation and location.
We'll respond with a cost-effective solution for your problem.
Contact Information
DataTrack Resources, LLC
125 Woodhaven Road
Glastonbury, CT 06033
Voice: (860) 657-8145, or 1-800-910-2582
FAX: (860) 659-0396
EMAIL: info@DATATRACKLLC.com
EnCase® is a registered trademark of Guidance Software
© 2006 DataTrack Resources, LLC
The most important factor where computer misuse is suspected is to maintain
the evidence in its current state. The simplest way to do this is to just pull the plug
out of the wall and lock up the computer in a secure place where no one has access
to it. The next step is to call DataTrack Resources toll-free at 1-800-910-2582 to
You should not shut the computer down normally. You should not attempt to do any
kind of maintenance, copying or backup procedure. All of these processes affect the
date and time structures of the files on the hard drive and make investigations more
time consuming and expensive.
We have had several situations where employees from the company's IT department
were called in to "help" with the investigation. The first thing they typically do is make
a copy of the hard drive. This has the effect of changing the "last access date" and time
stamps of every file on the drive, destroying one of the most valuable pieces of evidence
contained on the volume. Even if a person just boots up the computer to look at the Email,
he is changing the contents of hundreds of files on the device. So by all means, just pull
the plug and call us.